Our latest initiative in streamlining your overall process!
With our NEW Records Retrieval service, we request and acquire your documents quickly, allowing you and your team to keep your focus where it should be: on your case.
A natural fit for NDS:
Our vast experience in the litigation arena has lent to the seamless addition of records retrieval to our suite of services. Well-versed in the format, timelines and specific needs of litigation matters, we already have procedures in place to ensure a quick, correct delivery of requests, and a process for consistent follow-up on those requests. We’re dedicated to receiving your records as quickly as possible, so you can keep your case preparation moving forward!
Our “behind the scenes” process is simple:
1. Tell us which records you need.
2. We submit the request and collect the records.
3. The records are organized and stored securely on our database.
4. You access the records per your preferred format: database login, digital media or hard copy
Contact us for pricing and to get started!
Please note the dedicated Records Retrieval fax number: 412-744-3095
Benefits of using us for Records Retrieval:
1. Better management of your client’s budget
Using us for records retrieval not only saves time on your end, but it allows for your team to focus on the work that requires their experience the most.
2. One-stop-shop and a streamlined process
3. Reduce the costs and process of copying and storing records
Frequently Asked Questions:
1. Approximately how much lead-time do you need to acquire records?
We suggest that our clients plan for approximately 15 to 30 days.
2. Is it possible to receive our records in more than one format?
Records are automatically uploaded, organized and stored on our secure database, which you have access to 24/7. However, if you would like to receive them in another format, we will be happy to provide digital files or hard copies.
3. Once you obtain the records, are you able to deliver them to opposing counsel or other necessary parties on our behalf?
Yes. If provided the delivery information, we can ensure that your records are delivered accordingly.
4. What is your process in regard to addressing HIPAA regulations?
We are compliant with all HIPAA regulations.
5. Am I appointed a contact to work with or do I have to log into your database to find updates on my request(s)?
Both. You will have a contact for anything you need, but you can also log into the database at any time.
6. Am I notified when the records have been obtained?
Yes. We will be in contact as soon as we have an update for you.